Travel Coordinator

Job Overview

com/ The Travel Coordinator’s primary responsibilities are to manage inbound emails and phone calls, facilitate customer onboarding, and keep the virtual office running smoothly.

This role is well suited for someone who enjoys staying organized, communicating clearly, and helping keep things moving in a fast-paced environment.

Job Description

Schedule This is a full-time, fully remote position and the standard working hours are 10am to 7pm ET Monday through Friday. Job Responsibilities Manage inbound emails and phone calls in a timely and professional manner.

Set up new trips for the Travel Planning team to work on. Be the friendly, professional first point of contact for our clients. Inform new and existing clients about our services and pricing.

Assist with administrative tasks such as processing refunds, filing for compensation, and other pre- and post-travel tasks as needed.

As time allows, assist with travel planning tasks including but not limited to: quoting travel insurance, purchasing seat assignments, and issuing tickets. If this sounds like the kind of thing you like to do, then keep reading!

What Matters in this Role Reliability . The team will be depending on you to stay on top of and manage the daily flow of client communications. English proficiency. Native-level written and verbal English is required. Attention to detail.

You’ll be managing a lot of information, sometimes under time pressure, so accuracy matters. Ability to work under pressure .

Key Responsibilities

• .com/ The Travel Coordinator’s primary responsibilities are to manage inbound emails and phone calls, facilitate customer onboarding, and keep the virtual office running smoothly.
• Job Responsibilities Manage inbound emails and phone calls in a timely and professional manner.
• The team will be depending on you to stay on top of and manage the daily flow of client communications.
• You’re responsible for ensuring that the relevant information reaches the right person in a timely manner even when there’s a lot going on.

Required Skills and Qualifications

• Native-level written and verbal English is required.
• You must be able to roll with the punches and maintain a calm demeanor.
• A clean background check will be required as this role involves handling sensitive client data.
• This is a remote position, but you must be available and accessible during your standard working hours.
• Compensation Starting at $17/hr, depending on skills and experience Benefits 15 days of PTO per year, accruing from date of hire Paid Federal holidays Health insurance 3% retirement match Monthly phone and internet stipend Access to exclusive travel industry discounts after 6 months of employment Two company get-togethers each year We can't stress enough how important attention to detail is, so please be sure to tell us your favorite airline in your application.

Benefits and Perks

• As time allows, assist with travel planning tasks including but not limited to: quoting travel insurance, purchasing seat assignments, and issuing tickets.
• Compensation Starting at $17/hr, depending on skills and experience Benefits 15 days of PTO per year, accruing from date of hire Paid Federal holidays Health insurance 3% retirement match Monthly phone and internet stipend Access to exclusive travel industry discounts after 6 months of employment Two company get-togethers each year We can't stress enough how important attention to detail is, so please be sure to tell us your favorite airline in your application.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Cranky Concierge is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.