Threat Investigator Team Lead

Job Overview

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games.

Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

Job Description

Discord’s mission is to give people the power to create space to find belonging in their lives. Every day, millions of people trust Discord to be a place where they can talk, spend time together, and build community.

Keeping that space safe starts with teams like ours. Discord’s Violent Actors Team, part of the broader Threat Operations organization within Trust & Safety, identifies and disrupts violent and extremist actors and networks.

You will help early-career investigators build their tradecraft, turn investigative findings into actionable intelligence, and collaborate with internal and external partners during high-risk incidents. You will report to the team’s Senior Manager.

This position is US-based and can be remote but if you live in the Bay Area, you're welcome to work from our beautiful SF office.

Own the team’s investigative quality, workload prioritization, queue health, and performance. Serve as the first point of escalation for complex, ambiguous, or high-risk investigations, helping the team make sound and well-documented decisions.

Key Responsibilities

• Every day, millions of people trust Discord to be a place where they can talk, spend time together, and build community.
• As Threat Investigations Team Lead, you will manage and develop a team of investigators and analysts responsible for detecting, investigating, and disrupting ongoing and emerging threats.
• You will be a player-coach: setting a high bar for investigative quality while staying close enough to the work to guide complex cases and incident response.
• You will help early-career investigators build their tradecraft, turn investigative findings into actionable intelligence, and collaborate with internal and external partners during high-risk incidents.
• You will report to the team’s Senior Manager.
• #LI-Remote What You’ll Be Doing Manage, coach, and develop a small team of investigators and analysts, setting clear expectations and providing timely, actionable feedback.
• Act as a player-coach: guide deep-dive network investigations, build the team’s tradecraft across case development, network analysis, proactive detection, and intelligence production, and help the team identify new detection and disruption opportunities.
• Support hiring, onboarding, performance management, and career development while fostering an inclusive, resilient, and sustainable team culture.

Required Skills and Qualifications

• What You Should Have 5+ years of experience in threat intelligence, investigations, incident response, or a related field, with at least 2 years of prior people-management experience.
• Strong written and verbal communication skills, including the ability to translate complex and sensitive subjects for non-expert audiences.
• Bonus Points Experience supporting teams that regularly work with sensitive or potentially disturbing material.
• Experience presenting complex threat findings to senior leaders or external audiences.
• Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Benefits and Perks

• Bonus Points Experience supporting teams that regularly work with sensitive or potentially disturbing material.
• This position will also be eligible for equity and benefits.
• Please note that the compensation details listed in role postings reflect the base salary only, and do not include equity, or benefits.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Discord is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.