Technology Transformation Manager – WI Based Work from Home

Job Overview

Under the direction of the VP – Information Technology, the Technology Transformation Manager leads LC Plus’s digital transformation efforts, aligning technology with organizational strategy to deliver measurable client outcomes.

The role partners with leadership, stakeholders, and technical teams to translate strategic priorities into executable initiatives and scalable service offerings that support LC Plus’s growth as a Managed Service Provider.

Job Description

This position oversees modern workplace technologies, including Microsoft 365, SharePoint, Power Platform, Microsoft Copilot, and emerging platforms.

Customer service excellence and cybersecurity are embedded across all activities.

Operating within a dynamic, growth-oriented environment, the role requires strong ownership, adaptability, and a focus on scalable impact.

Key Responsibilities

• Under the direction of the VP – Information Technology, the Technology Transformation Manager leads LC Plus’s digital transformation efforts, aligning technology with organizational strategy to deliver measurable client outcomes.
• The role partners with leadership, stakeholders, and technical teams to translate strategic priorities into executable initiatives and scalable service offerings that support LC Plus’s growth as a Managed Service Provider.
• It leads teams across digital platforms and business systems automation while driving project management rigor, vendor coordination, governance, and client enablement through adoption and resource development.
• Accountable for delivery outcomes, the role ensures initiatives progress in a structured, timely manner, primarily through team leadership and partnerships, with occasional hands-on support as needed.
• Essential Competencies: Lead LC Plus’s innovation and digital transformation practice, connecting technology to organizational strategic needs and driving it to deliver measurable outcomes across clients of varying sizes and maturity levels.
• Operate as the accountable owner for outcomes across the team’s practice areas, setting priorities, ensuring deliverable quality, and coaching team performance while stepping in hands-on when needed.
• Drive operational delivery of strategic transformation engagements, partnering with executive sponsors while owning day-to-day execution.
• Own end-to-end delivery of strategic transformation engagements and distribute execution clearly across the team while retaining outcome ownership and ensure governance, documentation, and audit readiness across all work products.

Required Skills and Qualifications

• Lead end-user adoption and training efforts, ensuring solutions are implemented with a strong focus on the human experience.
• Requirements Bachelor’s degree in Information Technology, Computer Science, Business or related field, or equivalent combination of formal education and experience preferred (includes knowledge, skills, and abilities).
• Minimum of 7 years of progressive IT experience including service desk or operations exposure (ticket-queue credibility), project management, and solution delivery with demonstrated project management experience.
• Working knowledge of recognized frameworks such as ITIL, PRINCE2, Agile, or PMI-aligned practice.
• Experience advising on vendor selection, including comparative analysis, build vs.
• Experience leading or supervising technical professionals, preferably within an MSP or consulting environment.
• Current driver’s license, acceptable driving record and proof of adequate insurance required.
• In evaluating candidates for this position, Lakeland Care may consider a combination of education, training, and experience, which provides the necessary knowledge, skills and abilities to perform the duties of the position.

Benefits and Perks

• Current driver’s license, acceptable driving record and proof of adequate insurance required.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Lakeland Care is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.