Team Lead, Arbitration Services

Job Overview

Arbitration Services Team Lead At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all.

Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations.

Job Description

We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY This position oversees the Arbitration services team activities to ensure the team achieves and maintains service, production, and quality standards. Collaborate with team members to foster growth and development.

DUTIES Oversee the assigned arbitration services team to ensure the tasks completed by employees are within the required regulatory timeframe while maintaining production standards and quality assurance. 2.

Ensure all client deliverables and SLA's are achieved. Providing exceptional results to clients escalated inquiries, to include root cause analysis. 3.

Track trends, initiate process improvements to eliminate impediments to delivering quality service and ensure company and team goals are met. 4. Ensure smooth and effective day-to-day team operations. Consistently reporting results to the leadership team. 5.

Key Responsibilities

• Arbitration Services Team Lead At Claritev, we pride ourselves on being a dynamic team of innovative professionals.
• Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare.
• This role manages the arbitration services team inventory including evaluation of provider disputes and appropriate client payment offers.
• The incumbent will coordinate efforts with the team and other leadership to bring matters to efficient and successful outcomes.
• DUTIES Oversee the assigned arbitration services team to ensure the tasks completed by employees are within the required regulatory timeframe while maintaining production standards and quality assurance.
• Ensure all client deliverables and SLA's are achieved.
• Track trends, initiate process improvements to eliminate impediments to delivering quality service and ensure company and team goals are met.
• Consistently reporting results to the leadership team.

Required Skills and Qualifications

• DUTIES Oversee the assigned arbitration services team to ensure the tasks completed by employees are within the required regulatory timeframe while maintaining production standards and quality assurance.
• Other duties, responsibilities, and qualifications may be required and/or assigned, as necessary.
• Has decision making authority within specified parameters and must engage advice and/or help of manager to proactively resolve cases.
• The incumbent must be open to feedback, teamwork and show interest in contributing ideas to improve organizational processes.
• Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity.
• Qualifications REQUIREMENTS * Minimum high school diploma or equivalent (GED) and two (2) years' experience in healthcare operations.
• Bachelors' degree in a related field is preferred plus two (2) years' experience in healthcare operations.
• Minimum 1 year management/leadership experience or 2 years in a senior role.

Benefits and Perks

• Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity.
• This position is also eligible for health insurance, 401k and bonus opportunity.
• BENEFITS We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs.
• Your benefits will include: Medical, dental and vision coverage with low deductible & copay Life insurance Short and long-term disability Paid Parental Leave 401(k) + match Employee Stock Purchase Plan Generous Paid Time Off – accrued based on years of service WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service 10 paid company holidays Tuition reimbursement Flexible Spending Account Employee Assistance Program Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits EEO STATEMENT Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Claritev is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.