Senior Trust and Safety Manager

Job Overview

Getlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics.

By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.

Job Description

Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.

By bringing Getlabs into Function’s ecosystem, we’re making it easier than ever for everyone to access world-class diagnostics with advanced lab testing and cutting-edge technology - creating the most comprehensive preventive health platform on the market.

Function Health was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to ensure people don’t suffer or die a preventable death.

Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health.

About the Role We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field workforce. Every day, our phlebotomists enter members’ homes alone.

This role exists to make sure they are prepared, equipped, and protected - and to make Function’s stance on their safety unmistakable.

Key Responsibilities

• Getlabs is the leading platform for at-home diagnostics.
• About Function & Getlabs In 2026, Function acquired Getlabs, the leading provider of at-home diagnostics.
• Getlabs has delivered convenient at home diagnostic testing nationwide, allowing our customers to have access to healthcare in the comfort of their own homes.
• About the Role We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field workforce.
• You will work with our People, Field Operations, Clinical, Legal, and Product teams to stand the program up from the ground: running discovery to surface our biggest risks and blind spots, writing the policies and emergency response workflows the field relies on, sourcing and deploying tangible safety solutions, and building an education program that keeps safety front of mind long after launch.
• This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function.
• Key Responsibilities: Run discovery and prioritize risk.
• Map incident history and field-reported issues, identify our blind spots and highest-severity risks, define what is in and out of scope for Trust & Safety, and deliver a leadership-ready proposal that formally establishes the program.

Required Skills and Qualifications

• Qualifications / Skills: 6+ years in trust & safety, workplace safety/EHS, risk, corporate security, or field operations, including 2+ years owning programs or leading people.
• Experience supporting a distributed, in-person workforce is essential.
• Working knowledge of workplace safety and incident management: injury response, investigation practices, OSHA recordkeeping, and workers’ compensation.
• Experience partnering with Legal and Privacy on sensitive programs involving recording, employee monitoring, or PII/PHI handling.
• Nice to have: Experience in healthcare, home health, mobile phlebotomy, field services, or logistics - any industry with lone workers entering private residences.
• Experience building an education library or LMS curriculum and driving measurable completion.

Benefits and Perks

• We have great benefits to make your life easier so you can focus on what you're best at: Competitive salary (110K-140K) Valuable stock option plan Medical, dental and vision insurance options Flexible and unlimited vacation A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Getlabs is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.