Senior Software Engineer

Job Overview

About Zuora At Zuora, we help businesses grow smarter and adapt faster.

Our platform powers modern business models - from subscriptions and usage-based pricing to AI-driven and outcome-based offerings - helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

Job Description

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

Role Overview Zuora is seeking a Senior Software Engineer to architect and scale our Agentic Deal Desk product.

Location & Work Arrangements This role is based in our Foster City, CA office and follows a hybrid work model . Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.

This is not a fully remote position .

Tool Dispatch & Sandboxing: Design safe tool-execution runtimes and schema-validated function dispatchers that allow agents to execute complex deal operations, policy checks, and pricing adjustments securely.

Key Responsibilities

• Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
• In this high-impact IC role, you will build resilient, high-throughput Java microservices alongside the underlying AI agent harness -the runtime scaffolding, execution loop, tool dispatch system, and state management engine that converts non-deterministic LLMs into reliable, enterprise-grade deal-desk agents.
• Key Responsibilities Agent Harness Engineering: Build and own the core agent harness layer, including the execution loop (ReAct/Plan-Act), state persistence, dynamic prompt assembly, output schema validation, and retry mechanisms.
• Context & Memory Management: Engineer context compaction, short-term session scratchpads, and long-term memory retrieval pipelines (RAG/vector search) to eliminate context degradation during multi-turn deal negotiations.
• Guardrails & Feedback Loops: Build computational and inferential feedback sensors (evaluators, deterministic policy linters, and verification checks) to enforce strict margin guardrails, discount limits, and compliance rules.
• Technical Leadership: Set technical standards for agent harness design, drive evaluation/eval-driven development practices, and mentor senior engineers across squads.
• Agent Harness & Runtime Systems: Deep experience building the infrastructure surrounding LLMs-agent loops, state-machine tracking, tool calling/dispatch systems, context window management, and structured output parsing.
• Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility.

Required Skills and Qualifications

• Required Qualifications Core Java Mastery: 8+ years of hands-on experience in modern Java (17+), JVM internals, concurrency models, Spring Boot, and cloud-native distributed architecture.
• Agent Harness & Runtime Systems: Deep experience building the infrastructure surrounding LLMs-agent loops, state-machine tracking, tool calling/dispatch systems, context window management, and structured output parsing.
• Agentic Frameworks & AI Tooling: Practical experience with LangGraph, CrewAI, AutoGen, LlamaIndex, or custom in-house agent orchestration runtimes and vector databases (e.g., Pgvector, Pinecone).
• Cloud & Runtime Security: Experience with AWS, Docker/container isolation, Kubernetes, and securing agent execution pathways against improper tool invocations or prompt injection.
• Preferred Experience AWS Agentic Enablement: Production experience leveraging Amazon Bedrock Agents (Action Groups, Knowledge Bases, Multi-Agent Collaboration) and Guardrails for Amazon Bedrock to enforce policy boundaries and tool permissions.
• Serverless Agent Scaffolding: Experience utilizing AWS Lambda, Step Functions, DynamoDB, and ECS/Fargate for isolated tool-execution environments, persistent session state checkpointing, and agent workflow orchestration.
• Domain Expertise: Experience in Enterprise Deal Desk operations, revenue operations, quote-to-cash workflows, dynamic pricing engines, or high-volume SaaS approval chains.
• At Zuora, different perspectives, experiences, and contributions matter - everyone counts.

Benefits and Perks

• Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility.
• While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical Insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact.
• While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget.
• Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here .

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Zuora is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.