Senior Software Engineer, Backend - Platform (Core AI Automation)

Job Overview

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way.

This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here.

Job Description

Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges. ” learn more about working at Coinbase .

This team is reimagining what these processes look like when AI handles them end-to-end, replacing manual workflows with intelligent agents that resolve customer issues and execute compliance tasks autonomously.

You'll own the design and delivery of LLM-powered systems, grounding techniques, and integration pipelines that directly reduce resolution times, cut costs, and improve accuracy across millions of customer interactions. What you’ll be doing (ie.

Drive end-to-end project execution on complex AI initiatives, making technical trade-offs across latency, accuracy, cost, and reliability.

Key Responsibilities

• If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here.
• As a Senior Software Engineer on the Platform Core Automation team, you'll build the AI infrastructure and agentic systems that automate customer support and compliance operations at Coinbase.
• You'll own the design and delivery of LLM-powered systems, grounding techniques, and integration pipelines that directly reduce resolution times, cut costs, and improve accuracy across millions of customer interactions.
• job duties): Own the design and delivery of agentic AI systems that power Coinbase's customer support and compliance automation, from LLM orchestration through production deployment and monitoring.
• Build scalable, secure backend infrastructure in Python and Golang that serves AI workloads, including model integration pipelines, guardrails, grounding mechanisms, and measurement frameworks.
• Strengthen engineering quality across the team by leading code reviews, mentoring engineers on AI system design patterns, and contributing to on-call rotations and incident response.
• job requirements): 5+ years of experience in software engineering, with proven expertise in designing, building, and maintaining production services using a microservices architecture.
• Hands-on experience building LLM-based applications or AI/ML systems in production, including prompt engineering, retrieval-augmented generation (RAG), or agentic AI frameworks.

Required Skills and Qualifications

• Partner with Customer Experience, Compliance, and product engineering teams to identify high-impact automation opportunities and translate operational pain points into AI-powered solutions.
• job requirements): 5+ years of experience in software engineering, with proven expertise in designing, building, and maintaining production services using a microservices architecture.
• Hands-on experience building LLM-based applications or AI/ML systems in production, including prompt engineering, retrieval-augmented generation (RAG), or agentic AI frameworks.
• Proficiency in Python and Golang (or comparable backend languages), with experience integrating third-party AI models and APIs into production workflows.
• Experience building data pipelines, integrating with external vendors, or working with large-scale unstructured data sources (e.g., blockchain data, customer interaction logs).
• Nice to haves: Experience navigating rapid company growth (e.g., from startup to mid-size).

Benefits and Perks

• Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
• Annual base salary range (excluding equity and bonus): $186,065 - $218,900 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Coinbase is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.