Senior Product Designer - Benefits Servicing

Job Overview

Become a part of our caring community As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.

Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care.

Job Description

Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey. At Humana, our mission is to help people achieve lifelong well-being.

We are committed to creating experiences that put our members at the center of everything we do. Join a team that values innovation, empathy, and a passion for improving the health journey for millions.

Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that address key member needs.

Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts. Advocate for accessibility, inclusivity, and design best practices across all medical benefits experiences.

Key Responsibilities

• Become a part of our caring community As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.
• Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care.
• In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business.
• Overview As a Senior Product Designer – Benefits Servicing , you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.
• Key Responsibilities Design and deliver end-to-end user experiences for Humana’s medical benefits products and services, ensuring solutions are human-centered and aligned with business objectives.
• Present design recommendations and rationale to stakeholders, incorporating feedback and building alignment across teams.
• Support and contribute to design systems, pattern libraries, and scalable design standards.
• Experience collaborating effectively with cross-functional teams including product management, engineering, research, and business stakeholders.

Required Skills and Qualifications

• Become a part of our caring community As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.
• Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care.
• Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey.
• We are committed to creating experiences that put our members at the center of everything we do.
• Overview As a Senior Product Designer – Benefits Servicing , you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.
• Key Responsibilities Design and deliver end-to-end user experiences for Humana’s medical benefits products and services, ensuring solutions are human-centered and aligned with business objectives.
• Utilize user research, usability testing, analytics, and member feedback to inform design decisions and continually improve experiences.
• Advocate for accessibility, inclusivity, and design best practices across all medical benefits experiences.

Benefits and Perks

• Become a part of our caring community As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.
• Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care.
• Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey.
• Overview As a Senior Product Designer – Benefits Servicing , you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.
• Key Responsibilities Design and deliver end-to-end user experiences for Humana’s medical benefits products and services, ensuring solutions are human-centered and aligned with business objectives.
• Advocate for accessibility, inclusivity, and design best practices across all medical benefits experiences.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Humana is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.