Senior Loan Fulfillment Specialist

Job Overview

ABOUT HAPPY MONEY Happy Money is a consumer finance company that empowers people to achieve their goals through simple, transparent loans funded by trusted financial institutions.

Through its proprietary lending platform, Hive, Happy Money delivers a fully digital experience that simplifies borrowing for consumers and helps credit unions, banks and asset managers diversify balance sheets and scale with confidence.

Job Description

Together with its lending partners, Happy Money has originated more than $6. 5 billion in loans to help nearly 350,000 people take greater control of their financial futures. Learn more at happymoney. com. View our Employee Privacy Policy here.

Happy Money is a 100% fully distributed company. Remote work doesn’t mean less work, we work full-time jobs and show up to them fully every day.

ABOUT THE ROLE Role: Hourly, Full-time Main Work Shift: 9AM - 6PM EST (occasional weekends) Training Work Shift: 8AM - 5PM PST / 11AM - 8PM EST (~6 weeks) Pay: $48,000 - $55,000 (annualized based on 40-hour work weeks) Work Location: Fully Remote within U. S.

A. but must be able to work Main Work Shift hours.

The role requires proactive communication with applicants, collaboration with internal teams, and strict adherence to performance and quality standards. This role plays a key part in shaping the Applicant experience.

Key Responsibilities

• Through its proprietary lending platform, Hive, Happy Money delivers a fully digital experience that simplifies borrowing for consumers and helps credit unions, banks and asset managers diversify balance sheets and scale with confidence.
• Happy Money’s end-to-end loan origination and participation programs provide partners with turnkey access to high-performing assets, underpinned by disciplined credit expertise and robust risk management.
• Visa Sponsorship: Not Available Our Senior Loan Fulfillment Specialists are responsible for managing loan application workflows from submission to decisioning, ensuring accuracy, timeliness and compliance with internal and regulatory standards.
• Loan Fulfillment Specialists are expected to bring professionalism and positivity to every interaction, ensuring our Applicants feel supported, understood, and confident throughout the process.
• RESPONSIBILITIES Core Responsibilities Process applications as assigned.
• Handle Applicant calls with care, accuracy, and urgency - demonstrating our core values of Love, Trust, and Hustle in every interaction to ensure applicants feel supported and informed.
• ABOUT YOU 2+ years of experience working in a loan origination environment Comfortable handling large application volumes while maintaining accuracy Comfortable juggling application/case work with inbound phone calls Strong attention to detail and time management.

Required Skills and Qualifications

• Through its proprietary lending platform, Hive, Happy Money delivers a fully digital experience that simplifies borrowing for consumers and helps credit unions, banks and asset managers diversify balance sheets and scale with confidence.
• but must be able to work Main Work Shift hours.
• This role plays a key part in shaping the Applicant experience.
• Training and Compliance Complete all BVS training assignments as required by the Compliance Team.
• ABOUT YOU 2+ years of experience working in a loan origination environment Comfortable handling large application volumes while maintaining accuracy Comfortable juggling application/case work with inbound phone calls Strong attention to detail and time management.

Benefits and Perks

• A positive, can-do mindset and curiosity about how your work impacts the Applicant journey BENEFITS & PERKS Generous medical, dental, and vision insurance options Eligible for quarterly bonus 401k Plan with a matching contribution Generous PTO including sick leave, vacation, volunteer, and more 12 Weeks Paid Parental Leave Company-paid short & long term disability and life insurance Monthly tech stipend to help cover expenses for remote work Happy Money is a 100% fully distributed workforce Base Salary Range $48,000-$55,000 USD

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Happy Money is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.