Senior Engineering Manager, Machine Learning

Job Overview

At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers.

Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Job Description

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity.

Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here !

We improve the predictive performance of the models that decide e-commerce transactions at scale, we scale the ML capabilities of our Risk organization, and we push into the new markets and problem spaces that expand the market Signifyd can sell to.

Every space in this department is a mix of experimentation, code, and statistics. We don't create walls between the people who have the ideas and the people who build them.

The team splits its time between near-term continuous model improvements and longer-horizon innovation bets to improve the company’s capabilities in 2027 and beyond.

These bets surface from the ground up in an environment where we believe those closest to the problems are best placed to understand how to solve them. We’re hiring a manager to lead one of the teams in this department.

Key Responsibilities

• At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers.
• Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year.
• Signifyd AI Lab (SAIL) builds the ML products behind Signifyd's fraud and risk decisions.
• We don't create walls between the people who have the ideas and the people who build them.
• We’re hiring a manager to lead one of the teams in this department.
• Who You Are You are a hands-on Player-Coach manager who thrives in ambiguity-where the roadmap is a set of hypotheses, and the answer to "will this work?" is "we'll know in three weeks." You bring: Technical Credibility (The "Player"): You stay close enough to the work to have a grounded opinion.
• Leadership & Rigor (The "Coach"): You hold a high bar for evidence without becoming a bottleneck to experimentation.
• You mentor engineers to own their code quality, and you translate complex ML performance metrics into clear business outcomes for Risk leadership.

Required Skills and Qualifications

• Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
• Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud.
• Develop career plans with team members, provide guidance on skill development, and follow up on their evolution.
• Encourage a culture of learning and improvement, provide technical guidance, and support team members in both technical and soft skills.
• Manage the trade-off between a committed improvement target you must hit this year and research bets that may not pay off for several quarters.
• The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.

Benefits and Perks

• #LI-Remote Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position.
• Base Salary Ranges by Pay Zone: Tier 1 (NYC/SF Bay Area/Seattle): $220,000 – $245,000 annually Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $210,000 – $235,000 annually Tier 3 (US - All Other): $200,000 – $225,000 annually Equity: This role is eligible for a stock option grant of 5,000 stock options, based on the position level and internal compensation guidelines.
• Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Signifyd is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.