Senior Customer Solution Engineer — AI Native/Consumption Quote to Cash

Job Overview

About Zuora At Zuora, we help businesses grow smarter and adapt faster.

Our platform powers modern business models - from subscriptions and usage-based pricing to AI-driven and outcome-based offerings - helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

Job Description

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity A technical SaaS sales engineer who captures the technical win on complex billing and quote-to-cash opportunities - with real fluency in consumption/usage-based monetization and AI-native environments.

You'll scope, sell and build the QTC solution, not just demo it. Telecom experience is a strong plus. This is a hands-on Solutions Engineer role.

Additionally, you’ll also stay close to your accounts post-sale - protecting technical health and surfacing expansion. In this role, you will: Own the technical win.

Partner with AEs through complex enterprise cycles - discovery, technical strategy, objection handling, and clear differentiation - to secure the technical decision. Scope, sell, and build quote-to-cash solutions.

Translate messy customer requirements across CPQ, billing, and revenue into a defensible QTC architecture - including consumption and usage-based billing models (metering, rating, mediation, invoice presentation, and downstream rev rec implications).

Key Responsibilities

• Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
• You'll scope, sell and build the QTC solution, not just demo it.
• In this role, you will: Own the technical win.
• Scope, sell, and build quote-to-cash solutions.
• Build and manage the lifecycle of proofs of concept as a primary mechanism (think forward deployed engineer) Go deep on consumption and AI-native monetization.
• Build tailored, end-to-end demos and POCs aligned to each customer's strategic objectives - hands-on with APIs, data, and integrations, not slideware.
• Lead technical presentations for senior stakeholders, including C-level, translating architecture and pricing-model tradeoffs into business value.
• Build strong technical relationships with customers and prospects - understanding their goals, constraints, systems of record, and operating models.

Required Skills and Qualifications

• Telecom experience is a strong plus.
• About You You are an experienced presales or solutions professional with a strong track record of owning technical wins in complex enterprise environments.
• Direct billing / quote-to-cash experience - you've scoped, sold, and/or built solutions spanning CPQ, billing, and revenue (not just adjacent SaaS).
• Telecom experience is a strong plus - high-volume mediation, rating, and complex usage models.
• Structured sales methodology experience (e.g., MEDDIC, Value Selling).
• A strong plus: Telecom experience, especially with high-volume mediation, rating, and complex usage models About the Team You will be part of a team focused on winning and expanding complex enterprise quote-to-cash opportunities by combining technical depth, business acumen, and customer partnership.
• At Zuora, different perspectives, experiences, and contributions matter - everyone counts.
• While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget.

Benefits and Perks

• Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility.
• While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact.
• While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget.
• Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here .

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Zuora is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.