Risk Intelligence Manager

Job Overview

At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers.

Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Job Description

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity.

Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here !

This team partners closely with Data Science to improve machine learning (ML) model performance by providing continuous feedback on model outputs and identifying areas for enhancement using real-world fraud patterns and merchant feedback.

We enhance detection mechanisms to reduce friction for merchants and their customers while driving revenue. We build trust through responsiveness and expertise, fostering stronger merchant relationships.

We demonstrate the value of fraud prevention solutions in driving revenue growth and reducing losses.

Key Responsibilities

• At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers.
• Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year.
• Job Title: Risk Intelligence Manager Department: Risk Intelligence The Risk Intelligence organization at Signifyd is responsible for proactively detecting and continuously monitoring fraud activities to mitigate immediate financial losses and protect portfolio health.
• We build trust through responsiveness and expertise, fostering stronger merchant relationships.
• About the role: In this role, you will lead and develop a team of fraud analysts who investigate emerging threats, respond to fraud incidents, and translate behavioral insights into effective risk strategies.
• You will strengthen the people, tools, processes, and analytical standards that enable the team to succeed.
• You will partner closely with Risk leadership and teams across Data Science, Customer Success, Product, and Engineering.
• Together, you will turn investigative findings into scalable improvements that reduce fraud losses, support intelligent risk-taking, and improve customer experiences.

Required Skills and Qualifications

• Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
• Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud.
• This includes coaching analysts, improving investigative practices, establishing best practices, and helping team members develop the skills needed to solve increasingly complex risk problems.
• Together, you will turn investigative findings into scalable improvements that reduce fraud losses, support intelligent risk-taking, and improve customer experiences.
• Responsibilities: Hire, coach, and performance-manage a team of fraud analysts, closing skill gaps and serving as the escalation resource for complex investigations and emerging attacks.
• Advanced analytical judgment, including balancing fraud losses, customer experience, and intelligent risk-taking.
• Experience building operational standards, playbooks, and workflows, and the discipline to improve how a team works.
• Effective communication skills presenting to a variety of technical, business, and customer audiences Solid cross-functional experience partnering with data science, customer success, product, or engineering.

Benefits and Perks

• #LI-Remote Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position.
• Base Salary Ranges by Pay Zone: Tier 1 (NYC/SF Bay Area/Seattle): $120,000 – $140,000 annually Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $110,000 – $130,000 annually Tier 3 (US - All Other): $100,000– $120,000 annually Equity: This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines.
• Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Signifyd is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.