Revenue Cycle Management Operations Lead

Job Overview

About Abby Care: Powering the future of care at home for all of America. Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever.

Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.

Job Description

Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively.

We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.

Join us in solving one of the most important challenges of our time.

As the market grows, this role will evolve into a formal people leadership position overseeing billing specialists and offshore team members.

Key Responsibilities

• Abby Care is building the leading AI-native platform for family-led care.
• Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.
• We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.
• Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home.
• We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs.
• Abby Care is building that future.
• The Role This role will initially function as a hands-on Revenue Cycle Management (RCM) Lead responsible for establishing billing operations for a newly launched Georgia and New Jersey market.
• The successful candidate will build processes, conduct payer and regulatory research, create SOPs, and lay the foundation for a scalable RCM department.

Required Skills and Qualifications

• Experience conducting performance reviews is highly preferred.
• Maintain up-to-date knowledge of changes in billing rules and home health care regulations.
• The Requirements: Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in a related field preferred.
• Experience: Minimum 3-5 years of experience in medical billing, with at least 1-2 years in a supervisory or leadership role.
• Experience building, implementing, or improving billing processes and operational workflows is strongly preferred.
• Georgia and New Jersey Medicaid billing experience is a significant advantage.
• Candidates with Home Health, Hospice, or Skilled Nursing billing experience will be considered.
• Skills: Excellent organizational, analytical, and problem-solving abilities.

Benefits and Perks

• Billing Operations: Oversee the preparation, submission, and follow-up of insurance claims for home health care services.
• Benefits: Competitive compensation packages that reflect the value you bring.
• We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
• Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
• Financial savings benefits to support your future.
• We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Abby Care is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.