IT Automation Engineer - Business Technology (Central/Mountain Time - US)

Job Overview

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.

We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Job Description

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.

All team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes.

Responsibilities Automation Development & Engineering Design, build, and maintain automation scripts and workflows (e. g. , PowerShell, Python, Bash) that streamline IT service delivery, endpoint provisioning, and systems administration tasks.

Key Responsibilities

• Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
• Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
• Overview As an Automation Engineer, you design, build, and maintain the scripts, workflows, and tools that let Rithum’s Business Technology team spend less time on manual, repetitive IT work and more time solving problems that matter.
• You also administer and support the end-user, identity, and collaboration platforms Rithum runs on, so the automation you build is grounded in hands-on ownership of those systems.
• You partner closely with the Service Desk, Infrastructure Engineering, and Information Security teams to identify where automation can reduce risk and free up capacity, and you are accountable for the reliability of the automation you build.
• You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, confidentiality, and compliance.
• Responsibilities Automation Development & Engineering Design, build, and maintain automation scripts and workflows (e.g., PowerShell, Python, Bash) that streamline IT service delivery, endpoint provisioning, and systems administration tasks.
• Design, build, and own automated workflows across user lifecycle, device provisioning, and identity lifecycle using Rithum's existing platforms (Okta, Microsoft Entra ID, Intune, Jamf) and API and webhook integrations.

Required Skills and Qualifications

• Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
• Provide occasional guidance to Service Desk teammates on scripting fundamentals and automation best practices as your experience grows.
• Own the automation knowledge base, keeping runbooks and integration notes current so what you build is repeatable and supportable by others rather than dependent on you.
• Qualifications Minimum Qualifications 2+ years of experience in IT systems administration, service desk operations, or a related technical role, including hands-on experience writing and maintaining automation scripts (e.g., PowerShell, Python, Bash, or similar).
• Hands-on experience administering or supporting enterprise identity, collaboration, and productivity platforms such as Active Directory, Microsoft Entra ID, Okta, Microsoft 365, Slack, Zoom, or Microsoft Teams.
• Demonstrated experience adapting or troubleshooting existing automation, scripts, or workflows to resolve moderately complex, ambiguous technical issues.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity through research, communication, analysis, documentation, automation, workflow optimization, and decision-making.
• Strong written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences.

Benefits and Perks

• To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
• locations and is determined based on market data, internal equity, and experience.
• In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
• For this position, the expected discretionary bonus is 10% of the annual base salary.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Rithum is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.