Head of Operations - Shopify App Portfolio

Job Overview

com The opportunity I'm looking for an experienced operator to take ownership of a portfolio of three established Shopify apps with a combined ARR of approximately $1. 87M.

The portfolio includes: Geo:Pro: Geolocation-based storefront personalization TrackiPal: PayPal tracking automation for Shopify merchants Easy Lockdown: Content and storefront access control Together, these are profitable, well-established products with engaged customer bases.

Job Description

Roadmap and prioritization: We'll set the roadmap together. I'll be closely involved at first, and over time this becomes increasingly your call.

Turn Amplitude data, review themes and support signals into a prioritized backlog in Linear, and write clear tickets for the developer. Metrics and experimentation: Own the analytics story. Understand what moved, what didn't and what to try next.

Design experiments and report on impact. Quality and documentation: Continually raise the bar on user experience through better documentation, smoother onboarding, fewer rough edges.

Platform stewardship: Stay ahead of Shopify API changes, manage App Store compliance reviews and lead our annual Built for Shopify review to retain BFS status. Support oversight and escalations: Our support agency handles tier-1 tickets.

Key Responsibilities

• As the portfolio has grown, it's reached the point where I need an experienced operator to lead the day-to-day, keep the business running smoothly and turn strategy into execution.
• The role is fully remote, async-friendly and suited to someone who enjoys ownership, autonomy and building well-run businesses.
• What you'd own Team coordination and delivery: Run the day-to-day by coordinating the developer and tester through the full delivery cycle - from spec → build → ship → measure - keeping everyone aligned across time zones and hiring additional contractors as needed.
• Turn Amplitude data, review themes and support signals into a prioritized backlog in Linear, and write clear tickets for the developer.
• Platform stewardship: Stay ahead of Shopify API changes, manage App Store compliance reviews and lead our annual Built for Shopify review to retain BFS status.
• Support oversight and escalations: Our support agency handles tier-1 tickets.
• We'll set the marketing budget together each quarter, and you'll manage it.
• What you don't have to do Write code (there's a developer for that) Do QA (there's a tester for that) Handle routine support tickets (an agency handles that) Respond to reviews (a contractor handles that) Fundraise, hire executives, sit in stakeholder meetings or manage political overhead - none of that exists here Growth areas we've already identified Easy Lockdown: Shift to usage-based pricing Geo:Pro + Easy Lockdown: Onboarding and activation optimization Geo:Pro + Easy Lockdown: Feature gaps that address missing customer use cases All three apps: Lift review ratings to improve organic App Store rankings You're not walking into a blank page - there's already a clear direction, but plenty of room to test your own ideas.

Required Skills and Qualifications

• .com The opportunity I'm looking for an experienced operator to take ownership of a portfolio of three established Shopify apps with a combined ARR of approximately $1.87M.
• They're not hypergrowth startups, but well-run businesses with clear opportunities to improve the product experience, strengthen operations and continue growing over time.
• As the portfolio has grown, it's reached the point where I need an experienced operator to lead the day-to-day, keep the business running smoothly and turn strategy into execution.
• Quality and documentation: Continually raise the bar on user experience through better documentation, smoother onboarding, fewer rough edges.
• You're the escalation point for product and engineering issues and own the agency relationship, ensuring response times, ticket quality and the merchant experience meet the bar.
• Data-driven decisions: Our analytics stack is solid (Amplitude, BigQuery, Shopify Partners) - SQL fluency, or comfort writing it with AI help, is required.
• Bonus: Experience in the Shopify ecosystem, App Store Optimization (ASO), paid acquisition or SaaS growth.
• Role details Time: Part-time, approximately 15-25 hours per week Compensation: US$65-$85/hour, depending on experience Employment: Contractor or employee - whichever works best for you Location: Fully remote, async-friendly, any timezone Start: As soon as you're available How to apply If this sounds like a role you'd enjoy, send me a 3-5 minute Loom walking me through how you'd approach your first 90 days.

Benefits and Perks

• Bonus: Experience in the Shopify ecosystem, App Store Optimization (ASO), paid acquisition or SaaS growth.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

GeoPro Labs Inc is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.