Field Technician II

Job Overview

What this Job Entails: The Field Technician II will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services.

The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities.

Job Description

The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel.

Participate in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry.

Help with performing card adds or replacements, software upgrades, and associated testing. Recommend improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system.

Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments. Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.

Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary. Perform site surveys in support of network builds, augments, or decommissions.

Assist in coordinating site access, equipment staging, and other tasks Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Associate's degree (A.

Key Responsibilities

• What this Job Entails: The Field Technician II will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services.
• Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work Your Roles and Responsibilities: Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
• Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.
• Support the management of local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness.
• Perform site surveys in support of network builds, augments, or decommissions.
• Assist in coordinating site access, equipment staging, and other tasks Other duties as required.
• This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
• Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.

Required Skills and Qualifications

• The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations.
• Assist in coordinating site access, equipment staging, and other tasks Other duties as required.
• This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
• Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
• Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.
• Knowledge of state and local regulatory standards, procedures, and permitting requirements.
• Experience with spreadsheets, workflow and project management applications, and administrative software applications.
• Understanding of how to use a Tier-1 ITSM platform Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $28.76 - $45.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.

Benefits and Perks

• Understanding of how to use a Tier-1 ITSM platform Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $28.76 - $45.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Astreya is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.