Design Lead, Consumer

Job Overview

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.

Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife - improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale.

Job Description

Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women.

Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.

com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: TIME 100 Most Influential Companies (2023, 2026) Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) Fast Company Most Innovative Companies (2020, 2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) We have recently launched our direct-to-consumer platform that gives women access to GLP-1 care, hormone care, and 30+ healthcare specialties, connecting metabolic, hormonal, reproductive, mental, and physical health in one care experience.

This role sits at the intersection of consumer growth, healthcare access, product craft, AI-native ways of working, and trust-sensitive design. It is a hands-on player-coach role with formal line management responsibility.

Key Responsibilities

• Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife - improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale.
• Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital.
• Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work.
• We are building for women who are tired of fragmented care, unclear pricing, limited follow-up, and healthcare experiences that treat each symptom or life stage in isolation.
• About the role We’re looking for a founding Product Design Lead to help build and scale Maven’s direct-to-consumer healthcare experiences.
• It is a hands-on player-coach role with formal line management responsibility.
• You’ll lead a small team of senior Product Design/UXR practitioners while also owning high-priority product design work yourself.
• You’ll report to the General Manager, Consumer and partner closely with Product, Engineering, Growth, Data, Clinical, Legal, Operations, and Support teams.

Required Skills and Qualifications

• Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: TIME 100 Most Influential Companies (2023, 2026) Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) Fast Company Most Innovative Companies (2020, 2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) We have recently launched our direct-to-consumer platform that gives women access to GLP-1 care, hormone care, and 30+ healthcare specialties, connecting metabolic, hormonal, reproductive, mental, and physical health in one care experience.
• We are building for women who are tired of fragmented care, unclear pricing, limited follow-up, and healthcare experiences that treat each symptom or life stage in isolation.
• About the role We’re looking for a founding Product Design Lead to help build and scale Maven’s direct-to-consumer healthcare experiences.
• You’ll help define new journeys, shape concepts, prototype, and bring new consumer healthcare offerings to market, while also improving existing funnels, onboarding, eligibility, pricing, payment, prescription, activation, retention, and cross-sell experiences through research, experimentation, data, and design craft.
• What we’re looking for You may be a strong fit if you have: 7+ years of product design experience, including complex consumer product journeys and 0→1 product growth.
• Experience formally managing or leading design teams.
• Experience designing products where trust, comprehension, eligibility, pricing, access, personal data, or complex decision-making play a central role.
• Experience with growth, onboarding, conversion, activation, retention, cross-sell, monetization, or lifecycle journeys, informed by research, data and experimentation.

Benefits and Perks

• Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work.
• Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: TIME 100 Most Influential Companies (2023, 2026) Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) Fast Company Most Innovative Companies (2020, 2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) We have recently launched our direct-to-consumer platform that gives women access to GLP-1 care, hormone care, and 30+ healthcare specialties, connecting metabolic, hormonal, reproductive, mental, and physical health in one care experience.
• We are building for women who are tired of fragmented care, unclear pricing, limited follow-up, and healthcare experiences that treat each symptom or life stage in isolation.
• We’d especially love to see Experience in healthcare, women’s health, telehealth, digital health, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive domain.
• Experience designing products involving insurance, benefits, prescriptions, clinical eligibility, payments, care navigation, or personal health information.
• You will also be entitled to equity and benefits.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Maven Clinic is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.