Customer Solution Engineer (Early Career)

Job Overview

Join our Team Ericsson Inc. does not sponsor U. S work authorizations for this job position including U. S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's.

Ericsson also does not hire F-1's working on CPT or EAD for this position. Relocation is not offered for this role.

Job Description

Based in the USA, this experienced-level role is central to developing innovative and profitable network solutions for Ericsson's North American customers, operating within the Ericsson sales process. Travel is estimated 25%.

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems.

You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets.

We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr. direct. americas@ericsson. com.

Key Responsibilities

• About this opportunity If you are an early career professional, join Ericsson's MACS Networks Domain Products team as a Customer Solution Sales Engineer, supporting pre-sales and Customer Solution Responsible (CSR) activities for indoor radio access networks (RAN), Radio Dot Solution, and related offerings.
• What you will do Contribute to RFx responses, tenders, presentations, consultations, and commercial proposals, including bill of materials and network design support Engage customers to understand their needs and align them with Ericsson products and solutions; represent Ericsson at trade shows and industry events Serve as technical lead for customer trials, market introductions, and solutions readiness programs in the region Conduct techno-commercial business analysis through research on market trends, technology, standards, customer requirements, and competitor landscape Interface with Ericsson product management groups (RDS, RAN Compute, ENM, and others) and product development organizations to ensure offerings meet customer needs Lead product discussions with Customer Unit teams and customers, focusing on network infrastructure capabilities, dimensioning, capacity analysis, and KPIs Generate and manage leads to grow the 36-month sales funnel; develop customer business cases and identify new business opportunities Drive knowledge transfer and deliver thought leadership content across relevant communities within Ericsson The skills you bring Solid understanding of RAN technology (2G/3G/4G), related standards (3GPP, 3GPP2), and ideally in-building wireless products and solutions Experience in a customer-facing role within the ICT industry Ability to align customer requirements with solutions and define specific product or service requirements Strong communication, collaboration, and relationship-building skills with customers and internal teams Problem-solving and strategic thinking capabilities; active listening and ability to ask thoughtful questions Willingness to travel to customer locations as needed Preferred: Knowledge of Ericsson RAN/Indoor RAN, DAS, Wi-Fi, Open RAN, RAN virtualization, and consultative selling skills Minimum: 3–5 years in sales, sales engineering, or customer support within ICT; 4-year technical/engineering degree; experience leading virtual teams See this page for more info on Ericsson’s Indoor 5G small cells, Why join Ericsson?
• To build solutions never seen before to some of the world’s toughest problems.
• They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
• Primary country and city: United States (US) || Plano (Country/ City) Job details: Technical & Solution Sales Support Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success.

Required Skills and Qualifications

• Based in the USA, this experienced-level role is central to developing innovative and profitable network solutions for Ericsson's North American customers, operating within the Ericsson sales process.
• What you will do Contribute to RFx responses, tenders, presentations, consultations, and commercial proposals, including bill of materials and network design support Engage customers to understand their needs and align them with Ericsson products and solutions; represent Ericsson at trade shows and industry events Serve as technical lead for customer trials, market introductions, and solutions readiness programs in the region Conduct techno-commercial business analysis through research on market trends, technology, standards, customer requirements, and competitor landscape Interface with Ericsson product management groups (RDS, RAN Compute, ENM, and others) and product development organizations to ensure offerings meet customer needs Lead product discussions with Customer Unit teams and customers, focusing on network infrastructure capabilities, dimensioning, capacity analysis, and KPIs Generate and manage leads to grow the 36-month sales funnel; develop customer business cases and identify new business opportunities Drive knowledge transfer and deliver thought leadership content across relevant communities within Ericsson The skills you bring Solid understanding of RAN technology (2G/3G/4G), related standards (3GPP, 3GPP2), and ideally in-building wireless products and solutions Experience in a customer-facing role within the ICT industry Ability to align customer requirements with solutions and define specific product or service requirements Strong communication, collaboration, and relationship-building skills with customers and internal teams Problem-solving and strategic thinking capabilities; active listening and ability to ask thoughtful questions Willingness to travel to customer locations as needed Preferred: Knowledge of Ericsson RAN/Indoor RAN, DAS, Wi-Fi, Open RAN, RAN virtualization, and consultative selling skills Minimum: 3–5 years in sales, sales engineering, or customer support within ICT; 4-year technical/engineering degree; experience leading virtual teams See this page for more info on Ericsson’s Indoor 5G small cells, Why join Ericsson?
• The chance to use your skills and imagination to push the boundaries of what´s possible.
• Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets.
• They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
• Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Benefits and Perks

• Primary country and city: United States (US) || Plano (Country/ City) Job details: Technical & Solution Sales Support Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success.
• Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus.
• Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target.
• Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs.
• The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay.
• Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Ericsson is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.