Customer Project Manager – Patient Monitoring (Field: Cincinnati/Columbus, OH)

Job Overview

Job Title Customer Project Manager - Patient Monitoring (Field: Cincinnati/Columbus, OH) Lead high‑impact healthcare technology solution implementations as a Customer Project Manager for our Hospital Patient Monitoring (HPM) business, driving end‑to‑end delivery of complex solutions while partnering with clinical and technical teams to optimize care delivery, exceed customer expectations, and shape the future of connected healthcare.

Your role: Lead end‑to‑end delivery of HPM implementations, including IT solutions, capital equipment installation, and systems integration, across projects of varying scope and complexity.

Job Description

Continuously monitor progress and provide clear and timely status updates. Ensure site readiness and proactively manage timelines, risks, and dependencies to maintain project momentum and prevent delays.

Drive issue resolution and decision‑making to keep projects on track.

Communicate effectively with all stakeholders and third‑party vendors through structured updates and governance rhythms, while managing key business metrics such as inventory planning, project cycle time, forecast accuracy, revenue recognition, and customer satisfaction.

Key Responsibilities

• Job Title Customer Project Manager - Patient Monitoring (Field: Cincinnati/Columbus, OH) Lead high‑impact healthcare technology solution implementations as a Customer Project Manager for our Hospital Patient Monitoring (HPM) business, driving end‑to‑end delivery of complex solutions while partnering with clinical and technical teams to optimize care delivery, exceed customer expectations, and shape the future of connected healthcare.
• Your role: Lead end‑to‑end delivery of HPM implementations, including IT solutions, capital equipment installation, and systems integration, across projects of varying scope and complexity.
• Coordinate and lead cross‑functional internal and external clinical, technical, and sales teams in partnership with hospital stakeholders to ensure aligned execution and strong team performance.
• Motivate teams to deliver against timelines, quality standards, and project objectives.
• Develop and execute comprehensive project plans using the Philips Project Management Methodology, including work breakdown structure (WBS), communication coordination, risk management, change management, stakeholder analysis, and resource management plans.
• Ensure site readiness and proactively manage timelines, risks, and dependencies to maintain project momentum and prevent delays.
• You're the right fit if: You’ve acquired 5+ years of experience in direct project management, IT integration/implementation, or related skills in effectively managing customer relationships in a healthcare service delivery environment.
• You have an active Project Management Professional (PMP) certification through the Project Management Institute (PMI) (or required to obtain within 18 months from beginning of employment).

Required Skills and Qualifications

• Ensure adherence to the statement of work while driving a high‑quality customer experience.
• You're the right fit if: You’ve acquired 5+ years of experience in direct project management, IT integration/implementation, or related skills in effectively managing customer relationships in a healthcare service delivery environment.
• Experience with hospital patient monitoring equipment and solutions preferred.
• You have an active Project Management Professional (PMP) certification through the Project Management Institute (PMI) (or required to obtain within 18 months from beginning of employment).
• You have a bachelor’s degree in project management, information technology, computer science, clinical, or other related field of study or equivalent combination of education and above listed experience.
• You’re a strong, influential leader who effectively engages and aligns diverse project resources and stakeholders, while demonstrating exceptional interpersonal, organizational, and communication (written and verbal) skills.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field position.
• You must be able to: Travel for business.

Benefits and Perks

• The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more.
• Details about our benefits can be found here .
• Company relocation benefits will not be provided for this position.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Philips is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.