CRM Strategist

Job Overview

com SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle.

From marketing and sales to revenue operations, customer success, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.

Job Description

With a fully remote team of over 250 professionals, we excel at creating intelligent web and digital ecosystems-from corporate websites to complex web applications-seamlessly integrated with AI-powered solutions.

By aligning SmartBug's expertise with our clients' unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success. The CRM Strategist reports to the Sr.

Director and is the primary architect responsible for leading high-complexity HubSpot implementations. This is a highly technical role focused on the intersection of Revenue Operations (RevOps), HubSpot systems architecture, and native integrations.

Native Integration Management : Own the strategy and configuration of native integrations within HubSpot (e. g. , Salesforce, Microsoft Dynamics, NetSuite, etc. ). You must understand the logic of sync rules, field mapping, and conflict resolution.

Revenue Engine Optimization: Build lead scoring, advanced attribution, and automated hand-offs between Marketing, Sales, and Services.

Key Responsibilities

• .com SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle.
• From marketing and sales to revenue operations, customer success, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.
• By aligning SmartBug's expertise with our clients' unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success.
• Director and is the primary architect responsible for leading high-complexity HubSpot implementations.
• While you will collaborate with an Account Manager (who owns the client relationship and retention), you are the technical lead responsible for designing, configuring, and optimizing the HubSpot ecosystem to power the full customer lifecycle.
• You will translate complex business requirements into scalable technical workflows and native integrations that drive measurable revenue growth.
• Key Responsibilities Strategic Technical Design : Lead the architectural design of HubSpot instances, ensuring data schema, custom objects, and property mapping aligning with the client's RevOps strategy.
• Native Integration Management : Own the strategy and configuration of native integrations within HubSpot (e.g., Salesforce, Microsoft Dynamics, NetSuite, etc.).

Required Skills and Qualifications

• You must understand the logic of sync rules, field mapping, and conflict resolution.
• Requirements Technical Experience: Minimum 5 years of experience building complex solutions within the HubSpot platform.
• Analytical Skills : Strong ability to navigate complex business challenges and translate them into automated technical solutions.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Smartbug Media/Point Sucess/Globalia is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.