Commercial Account Manager

Job Overview

Job Title: Commercial Account Manager Location: United States - Remote This is a fully remote opportunity and can be worked from any location in the United States.

THE OPPORTUNITY: At Salesloft, our Commercial Account Managers are pivotal to our company's success.

Job Description

Driving Net-New Revenue: Actively prospecting within your assigned territory to identify, qualify, and close new ACV opportunities within your install base to expand your total book of business.

Actively hunt for opportunities to introduce additional products or seat expansions to existing customers, maximizing the lifetime value (LTV) of your portfolio.

Account Planning: Developing and executing success plans for high-value accounts to ensure long-term alignment between their business goals and our solutions.

Key Responsibilities

• Job Title: Commercial Account Manager Location: United States - Remote This is a fully remote opportunity and can be worked from any location in the United States.
• THE OPPORTUNITY: At Salesloft, our Commercial Account Managers are pivotal to our company's success.
• You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our customers successful.
• We believe that the most successful sellers have a passionate and supportive team behind them.
• On a day-to-day basis, you will be responsible for: Full-Cycle Account Ownership: Serving as the primary point of contact and ultimate owner of the account relationship, managing all commercial transactions including upsells, cross-sells, and the end-to-end renewal process.
• Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue.
• Executive Relationship Building: Cultivating ties with VPs, C-suite executives and key stakeholders to move beyond a vendor relationship and become a trusted business advisor.
• Forecasting & Pipeline Accuracy: Provide leadership with accurate monthly, and quarterly revenue forecasts for both net new bookings and churn.

Required Skills and Qualifications

• If you're passionate about sales technology, obsessed with delivering a world-class customer experience, and thrive in a fast-paced, hyper-growth startup environment, then this is the career path for you!
• THE SKILL SET: 2-3 years of proven relationship building & closing experience in a SaaS environment Experience establishing strategic C-level relationships Ability to run a full sales lifecycle, start to finish, within the SMB segment Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers Adept at identifying and utilizing internal resources (Sales Engineers, Customer Success, Support etc.) to build Salesloft brand awareness, assist in sales cycles, and close deals.
• Collaborative mentality by prioritizing 'we' and not focusing on 'me.' Superb listening skills; you must understand objections and defeat them by turning skeptics into ecstatic new customers High level of empathy - it's important for our AM's to be a good person to peers and prospects.
• Experience managing, expanding, and renewing customer relationships.
• We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.
• If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply.
• Opting out will not impact your experience or consideration.
• Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Benefits and Perks

• The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Salesloft is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.