Client Success Manager, Hospital Solutions

Job Overview

Client Success Manager, Hospital Solutions Location: Remote About Doximity Doximity is the leading clinical AI company with the largest network of U. S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U. S.

physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients. At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact.

Job Description

If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.

You will become an expert in the Doximity product suite and will partner with internal teams to promote client retention. It will take a strong communicator to be successful in this role.

The healthcare industry is nothing new to you and you're ready to join our rapidly growing Hospital Solutions team. You're ready to embrace a fast-paced, tech-savvy, non-corporate environment. You manage multiple projects and priorities simultaneously.

Your coworkers describe you as detail-oriented, self-motivated, and the ultimate problem solver with a “can-do” personality. Ownership of hospital accounts, and execute all aspects of hospital marketing campaigns on the platform.

Layout campaigns, create proofs and update all platforms to reflect the latest marketing plan. Partner with clients to understand their goal and measure of success across all physician marketing campaigns.

Own client reporting to showcase progress towards goals and campaign performance. Strategically partner with Sales team for campaign execution through delivery to renewal. Location: This role is Remote in the United States.

Key Responsibilities

• Client Success Manager, Hospital Solutions Location: Remote About Doximity Doximity is the leading clinical AI company with the largest network of U.S.
• About the Role Client Success Managers are dedicated to helping our clients achieve success and advising on best practices for defining, implementing, and realizing hospital marketing needs and goals.
• You will become an expert in the Doximity product suite and will partner with internal teams to promote client retention.
• You manage multiple projects and priorities simultaneously.
• Strategically partner with Sales team for campaign execution through delivery to renewal.
• What We're Looking For We're excited to meet candidates who have many of the following qualifications: Prior experience in healthcare or marketing agency required Success working independently, and within a team, while being personally accountable for assigned tasks Exceptional attention to detail, written and verbal communication, and time management skills Highly organized, able to coordinate large amounts of information across multiple projects (and timezones!) Enthusiasm to help grow our business and be an energetic team player Solves problems creatively Nice to haves: 3-5 years of work experience in client management preferred Prior experience working remotely Prior experience in healthcare from a client, recruitment, clinical or marketing perspective Knowledge of Salesforce and Airtable In your cover letter tell us about your experience working with clients and your experience working remotely!
• Some of our offerings include: Medical, dental, and vision insurance 401(k) with company match Flexible paid time off and company holidays Paid parental leave Professional development and learning opportunities Wellness and mental health resources Remote work support and home office stipend (where applicable) Why You'll Love Working Here At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare.
• Help build products that support over a million healthcare professionals and ultimately improve patient care.

Required Skills and Qualifications

• What We're Looking For We're excited to meet candidates who have many of the following qualifications: Prior experience in healthcare or marketing agency required Success working independently, and within a team, while being personally accountable for assigned tasks Exceptional attention to detail, written and verbal communication, and time management skills Highly organized, able to coordinate large amounts of information across multiple projects (and timezones!) Enthusiasm to help grow our business and be an energetic team player Solves problems creatively Nice to haves: 3-5 years of work experience in client management preferred Prior experience working remotely Prior experience in healthcare from a client, recruitment, clinical or marketing perspective Knowledge of Salesforce and Airtable In your cover letter tell us about your experience working with clients and your experience working remotely!
• Compensation The anticipated total compensation for this role is $90,667 - $137,520, depending on factors such as experience, skills, location, and internal equity.
• Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
• Our Hiring Process & AI Tools Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team.

Benefits and Perks

• Compensation The anticipated total compensation for this role is $90,667 - $137,520, depending on factors such as experience, skills, location, and internal equity.
• Our total compensation package may include: Base salary Equity (where applicable) Annual bonus or incentive compensation (where applicable) Specific compensation details will be discussed during the interview process.
• Benefits In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees.
• Some of our offerings include: Medical, dental, and vision insurance 401(k) with company match Flexible paid time off and company holidays Paid parental leave Professional development and learning opportunities Wellness and mental health resources Remote work support and home office stipend (where applicable) Why You'll Love Working Here At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Doximity is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.