Account Executive, Customer Growth

Job Overview

Tebra only initiates contact with candidates via email from an official Tebra email address (@ tebra. com , @ patientpop. com , or @ kareo. com ) or through our applicant tracking system, Greenhouse.

We will only ask you to provide sensitive personal information through our official application portal - not via social media or text message. We do not conduct interviews via instant messaging.

Job Description

About the Role The Account Executive, Customer Growth will be responsible for driving expansion revenue within the existing Tebra customer base. The base population is a range of SMB medical practices who are managed within the Tebra Tech Touch segment.

This individual will execute the team’s base monetization playbook while identifying opportunities for further growth and revenue expansion.

The Account Executive, Customer Growth will position solutions that empower our customers to achieve their desired business goals.

Your Area of Focus Develop and execute cross-sell strategies that drive revenue expansion from existing clients. Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients.

Partner Tech Touch account managers to develop a hand off for customers interested in new products and services. Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products.

Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription. Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities.

Key Responsibilities

• About the Role The Account Executive, Customer Growth will be responsible for driving expansion revenue within the existing Tebra customer base.
• The base population is a range of SMB medical practices who are managed within the Tebra Tech Touch segment.
• You will be responsible for actioning internal leads, prospecting and identifying expansion opportunities and providing feedback to improve the cross-sell motion.
• Partner Tech Touch account managers to develop a hand off for customers interested in new products and services.
• Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.) Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue.
• Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates.

Required Skills and Qualifications

• Your Professional Qualifications At least 1 year of experience working in sales related customer facing role.
• At least 4 years of relevant customer service experience.
• Experience prospecting, demoing and closing customer sales opportunities.
• Domain experience in healthcare technology is a plus but not required.
• Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone.
• California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.
• By applying for this position, you acknowledge that your interview may be recorded.

Benefits and Perks

• Our four geo zones are designed to reflect this: Zone 1: National Average Zone 2: Moderately Higher Cost Regions Zone 3: High-Cost Regions Zone 4: Lower-Cost Regions Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being.
• Perks & Benefits United States: In addition to our healthcare benefits, we also offer amazing perks!
• Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount!

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Tebra is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.