Medical Director, Clinical Program Design

Job Overview

Job Title: Medical Director, Clinical Program Design Job Location (Remote): Remote, USA About the Company Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale.

We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.

Job Description

Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www. wheel. com .

About the Role We're hiring a Medical Director to own the protocols driving our virtual on-demand, urgent, and convenience care lines. You'll also lead and scale the QA program that measures their success.

It's fast-moving work inside a practice built with modern, AI-powered tools. What You’ll Do Care protocols. Write, update, and refine the clinical protocols behind Wheel's care programs.

Integrate them across all our partners, scale them effectively, and translate them into the logic our platform runs on. Quality Assurance. Lead Wheel's clinical QA program.

Integrate AI to enable further scale, and turn its findings into feedback the network can act on. Outcomes and iteration.

Develop the frameworks and procedures that track patient and clinical outcomes across these care programs, and use that data to improve care over time. Patient safety.

Key Responsibilities

• Job Title: Medical Director, Clinical Program Design Job Location (Remote): Remote, USA About the Company Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale.
• We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
• You'll also lead and scale the QA program that measures their success.
• Lead Wheel's clinical QA program.
• Manage clinical patient-safety escalation protocols and active escalations, keeping Wheel's clinical standards consistent and on target.
• Prior clinical leadership experience managing teams directly in telehealth, digital health, or a high-volume virtual practice.
• Hands-on experience with clinical quality assurance - building, running, or auditing a QA program.
• Basic proficiency with AI tools & software You're energized by where medicine is heading - new evidence, new modalities, new models of care - and you want to help build the next version of it.

Required Skills and Qualifications

• Primary care experience preferred.
• Substantial clinical practice experience, including virtual care or telemedicine.
• Prior clinical leadership experience managing teams directly in telehealth, digital health, or a high-volume virtual practice.
• Hands-on experience with clinical quality assurance - building, running, or auditing a QA program.
• Experience authoring and maintaining clinical protocols.
• Experience integrating AI or automation into clinical quality or protocol workflows.
• Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
• We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Benefits and Perks

• Nice to have Don't let these stand in your way-they’re just added bonuses!
• Salary and Perks Pay Range: $250,000 - $290,000 plus a 15% bonus.
• As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including: Medical, Dental and Vision Ancillary: Life, Short and Long Term Disability 401K match Flexible PTO Parental Leave Stock options Additional programs and perks Wheel is committed to equal employment opportunities for all team members.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Wheel is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.