Manager, Professional Services Federal

Job Overview

Joining Collibra ’s Professional Services Team At Collibra Public Sector (CPS), the Manager, Federal Professional Services is responsible for leading all services roles and functions to ensure the long-term success, adoption, and satisfaction of government clients.

The role drives a cohesive customer journey, aligns services delivery with other CPS delivery to mission outcomes, and ensures operational excellence across the entire customer lifecycle.

Job Description

Manages professional service team in respect to project milestones, delivery and goals. Responsible for team utilization and revenue optimization. Drive operational excellence in services delivery.

Monitor performance to ensure teams are performing within expectations and achieving high levels of project success. Collaborate on GTM strategy for CPS Services, helping shape how services is positioned, sold, and delivered throughout the customer journey.

Guide sales enablement and customer-facing messaging, ensuring services' value proposition is clear, consistent, and aligned with customer needs. Evaluate pricing and packaging strategies for new and existing offerings.

Identify expansion opportunities and influence sales motions with timely insights. Contribute to strategic deal support, partnering with Sales and Finance on high-impact renewals, expansions, and new business that include services offerings.

Engages with new / prospective customers to identify business challenges and opportunities, recommend solutions / solution enhancements and propose a high-level delivery roadmap based on expected business value.

Customer Project Oversight Guide project team members through scoping and level of effort estimates.

Key Responsibilities

• Joining Collibra ’s Professional Services Team At Collibra Public Sector (CPS), the Manager, Federal Professional Services is responsible for leading all services roles and functions to ensure the long-term success, adoption, and satisfaction of government clients.
• The role drives a cohesive customer journey, aligns services delivery with other CPS delivery to mission outcomes, and ensures operational excellence across the entire customer lifecycle.
• This role safeguards account health, revenue, and customer satisfaction by proactively identifying and mitigating technical risk, coordinating services engagements, and building operational frameworks for GTM clarity and alignment amongst the services teams.
• Federal Engagement Managers at Collibra Public Sector are responsible for Services Management Manage services operations and resources, including Engagement Manager and Solution Architects, ensuring timely and successful project execution and value delivery.
• Manages professional service team in respect to project milestones, delivery and goals.
• Responsible for team utilization and revenue optimization.
• Drive operational excellence in services delivery.
• Collaborate on GTM strategy for CPS Services, helping shape how services is positioned, sold, and delivered throughout the customer journey.

Required Skills and Qualifications

• Team Leadership & Development Lead, coach, and mentor a team of Engagement Managers and Solution Architects, empowering them to deliver an exceptional customer experience.
• Cultivate an environment that fosters collaboration, knowledge sharing, and continuous learning.
• 5+ years of experience in consulting supporting U.S.
• A minimum of 2 years of experience managing services teams in the support of U.S.
• Excellent communication, organization, and stakeholder management skills.
• Strong leadership skills collaborating with Sr Executives on a frequent basis.
• Knowledge in the areas of Data Governance, Data Management or Data Quality.
• Have previous military experience.

Benefits and Perks

• In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.
• Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals.
• We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events.
• Learn more about Collibra’s benefits .
• Learn more about diversity, equity, and inclusion at Collibra.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Collibra is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.