Director of Vendor Management Operations

Job Overview

Director of Vendor Management Operations At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all.

Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations.

Job Description

We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

DUTIES Serve as subject matter expert on corporate and area projects and initiatives. 2.

Key Responsibilities

• Director of Vendor Management Operations At Claritev, we pride ourselves on being a dynamic team of innovative professionals.
• Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare.
• JOB SUMMARY The incumbent has primary responsibility for all Commercially supported Vendor Team(s) -- (Including the areas of Registrar, Credentialing, Provider Data Management, Surprise Bill Services, NSA related Operations, and other claim supporting or regulatory functions as assigned).
• This role ensures the accuracy, quality, and reliability of operational processes, systems, and data across supported functions.
• The incumbent serves as an operational subject matter expert, supporting enterprise workflows, policy adherence, process optimization, and the integration of automation and efficiency initiatives.
• The role partners closely with Vendor(s) to manage performance, meet budget expectations, achieve operational metrics, and support continuous improvement.
• Additionally, the position evaluates and supports the onboarding of new vendor partners and may assume responsibility for additional operational areas as organizational needs evolve.
• DUTIES Serve as subject matter expert on corporate and area projects and initiatives.

Required Skills and Qualifications

• Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
• Work is varied and complex requiring the incumbent to use a broad range of knowledge gained through extensive experience.
• Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity.
• Qualifications REQUIREMENTS * Minimum bachelor's degree, or HS Diploma (or GED) and 4 years of related experience * Minimum 8 years' operations management experience, ideally managing healthcare provider data * Required licensures, professional certifications, and/or Board certifications as applicable * Knowledge of managed care business preferred * Knowledge of Vendor Management is required * Knowledge of the organization, products and systems preferred * Knowledge of general business principles, industry dynamics, market trends and specific operational details including Network Management and provider/provider group contracts preferred * Communication (written, verbal, listening), decision-making, judgment, analytical, team building, leadership, coaching, people management, multi-tasking, organizational, detail orientation, presentation, time management, problem solving and customer service skills * Ability to create, refine, implement and manage new and innovative processes * Ability to work effectively at detail and big-picture levels while moving projects forward * Ability to diffuse challenging situations and follow through with resolution * Ability to use software, hardware and peripherals related to job responsibilities including MS Office (Visio, Excel, PowerPoint and Word) * Ability to travel up to 25% * The individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone BENEFITS We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs.

Benefits and Perks

• Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity.
• This position is also eligible for health insurance, 401k and bonus opportunity.
• Qualifications REQUIREMENTS * Minimum bachelor's degree, or HS Diploma (or GED) and 4 years of related experience * Minimum 8 years' operations management experience, ideally managing healthcare provider data * Required licensures, professional certifications, and/or Board certifications as applicable * Knowledge of managed care business preferred * Knowledge of Vendor Management is required * Knowledge of the organization, products and systems preferred * Knowledge of general business principles, industry dynamics, market trends and specific operational details including Network Management and provider/provider group contracts preferred * Communication (written, verbal, listening), decision-making, judgment, analytical, team building, leadership, coaching, people management, multi-tasking, organizational, detail orientation, presentation, time management, problem solving and customer service skills * Ability to create, refine, implement and manage new and innovative processes * Ability to work effectively at detail and big-picture levels while moving projects forward * Ability to diffuse challenging situations and follow through with resolution * Ability to use software, hardware and peripherals related to job responsibilities including MS Office (Visio, Excel, PowerPoint and Word) * Ability to travel up to 25% * The individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone BENEFITS We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs.
• Your benefits will include: Medical, dental and vision coverage with low deductible & copay Life insurance Short and long-term disability Paid Parental Leave 401(k) + match Employee Stock Purchase Plan Generous Paid Time Off – accrued based on years of service WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service 10 paid company holidays Tuition reimbursement Flexible Spending Account Employee Assistance Program Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits EEO STATEMENT Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Claritev is the organization connected with this listing. USAJobs.Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.