Director of Health Plan Business Development

Job Overview

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone.

Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe.

Job Description

Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever.

And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for?

BetterHelp is looking for a Director of Health Plan Partnerships & Business Development to expand and deepen our health plan business by developing strategic payer relationships, optimizing our existing health plan partnerships, and selectively pursuing new contracting opportunities that expand access to BetterHelp.

Key Responsibilities

• As the Director of Health Plan Business Development at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy.
• At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
• In this role, you will help shape the next phase of BetterHelp's health plan strategy.
• You will own and develop relationships with health plan partners, identify opportunities to improve and expand existing agreements, negotiate strategic and economic terms, and pursue new partnerships where they meaningfully advance BetterHelp's insurance strategy.
• You will work closely with internal teams across Network Operations, Revenue Cycle Management, Finance, Legal, Product, Marketing and Clinical to translate payer relationships into greater member access and sustainable growth.
• The ideal candidate combines deep health plan expertise with strong commercial judgment and executive relationship management.
• Establish, build and maintain relationships with health plans and other strategic partners.
• Lead payer relationships from initial strategy and contracting through launch and early-stage optimization, establishing clear objectives and transition plans for ongoing partnership management.

Required Skills and Qualifications

• Requirements 5-7 years of experience in health plan partnerships, provider/network contracting, payer strategy, business development, or related healthcare roles, with a demonstrated track record working directly with health plans.
• Experience negotiating or working with delegated credentialing, roster-based provider onboarding, or other scalable health plan network models strongly preferred.
• Experience working with national health plans, Blue Cross Blue Shield plans, and/or Medicare Advantage networks preferred.
• Knowledge of how to identify and classify top opportunities for growth and expansion.
• Strong negotiation skills and experience managing vendors and partners.
• Exceptional communication (oral and written), presentation, interpersonal and negotiation skills, as well as the ability to close deals and campaigns with partners on all levels.
• Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $180,000 - $210,000.
• Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications.

Benefits and Perks

• You will own and develop relationships with health plan partners, identify opportunities to improve and expand existing agreements, negotiate strategic and economic terms, and pursue new partnerships where they meaningfully advance BetterHelp's insurance strategy.
• Identify and negotiate opportunities to improve existing payer arrangements, including delegated or streamlined credentialing models, provider onboarding and roster processes, reimbursement, network terms, and other mechanisms that improve the scalability of BetterHelp's insurance offering.
• Identify and develop new payer partnership models and commercial structures that can accelerate BetterHelp's insurance growth, including opportunities related to reimbursement, network design, member acquisition, value-based care and strategic distribution.
• Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $180,000 - $210,000.
• In addition to the base salary, this position is eligible for a commission bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026 .

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

BetterHelp is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.