Director, Data Science

Job Overview

Gopuff is the go-to instant commerce platform, delivering everyday essentials in minutes. Powered by a network of fulfillment centers and cutting-edge technology, we serve millions of customers across the US and beyond.

Data Science sits at the heart of how we delight customers, optimize operations, and grow our advertising business - and we're looking for a leader to push all three forward.

Job Description

Provide strong technical direction and mentorship to a team of Data Scientists and ML Engineers; establish best practices for model development, evaluation, and deployment.

Drive a culture of experimentation: define measurement frameworks, champion A/B testing rigor, and hold the team accountable to business impact.

Key Responsibilities

• Gopuff is the go-to instant commerce platform, delivering everyday essentials in minutes.
• Data Science sits at the heart of how we delight customers, optimize operations, and grow our advertising business - and we're looking for a leader to push all three forward.
• As Director of Data Science, you will lead a high-impact team responsible for the models and intelligence that power Gopuff's consumer experience, delivery network, and advertising platform.
• This is a hands-on leadership role - you'll set technical direction, architect solutions, and write code alongside your team.
• You'll partner closely with Product, Engineering, and Business leaders to translate complex ML capabilities into measurable business outcomes.
• What We Offer Medical/Dental/Vision Insurance 401(k) Retirement Savings Plan HSA or FSA eligibility Long and Short-Term Disability Insurance Fitness Reimbursement Program 25% employee discount & FAM Membership Flexible PTO Group Life Insurance EAP through AllOne Health (formerly Carebridge) What You'll Do Leadership & Strategy Own the end-to-end data science roadmap across Consumer, Delivery, and Ads - translating business priorities into a coherent ML strategy with clear milestones and measurable ROI.
• Partner with C-suite and senior product leadership to influence product strategy and build organizational confidence in ML-driven decision-making.
• Consumer - Search, Recommendations & Personalization Lead the design and continuous improvement of Gopuff's search ranking and query understanding systems, including semantic search and intent modeling.

Required Skills and Qualifications

• As Director of Data Science, you will lead a high-impact team responsible for the models and intelligence that power Gopuff's consumer experience, delivery network, and advertising platform.
• Build and scale personalization infrastructure that adapts the customer experience in real time - from homepage carousels to dynamic upsell and cross-sell surfaces.
• Ads & Monetization Architect and own Gopuff's ad ranking stack - query-ad relevance scoring, multi-objective ranking (revenue × customer experience), and auction mechanics.
• Collaborate with the Ads Product and Sales teams to grow advertiser ROI while protecting the organic shopping experience.
• What We're Looking For Required 8+ years in applied data science or ML, with at least 3 years managing teams of scientists and engineers in a fast-paced tech or e-commerce environment.
• Proven experience building and shipping Ad ranking or retrieval systems in e-commerce, marketplace, or search contexts - including relevance modeling and multi-objective optimization.
• Hands-on coder: proficient in Python and comfortable diving into model code, experiment pipelines, and production systems.
• Experience with large-scale ML infrastructure: familiar with feature stores, model registries, real-time serving, and experimentation platforms.

Benefits and Perks

• What We Offer Medical/Dental/Vision Insurance 401(k) Retirement Savings Plan HSA or FSA eligibility Long and Short-Term Disability Insurance Fitness Reimbursement Program 25% employee discount & FAM Membership Flexible PTO Group Life Insurance EAP through AllOne Health (formerly Carebridge) What You'll Do Leadership & Strategy Own the end-to-end data science roadmap across Consumer, Delivery, and Ads - translating business priorities into a coherent ML strategy with clear milestones and measurable ROI.
• Competitive compensation package including equity, performance bonus, and comprehensive benefits.
• This role is eligible for a discretionary annual cash bonus and participation in Gopuff’s equity incentive plan.

Work Location and Schedule

This role is listed as Remote USA with location information shown as Remote USA. The employment type is Full Time.

About the Company

Gopuff is the organization connected with this listing. USA Jobs Today displays this opportunity for job discovery only, so applicants should verify company details, application instructions, and eligibility on the official employer website.